Applicable rules
Passenger-rights regimes vary by country, route and operating airline.
Global travel planning
Flight disruption and passenger-rights guidance
Choose a destination or route context to review general passenger-rights information and the evidence worth keeping after a disruption.
Quick answer
What to know before you choose
Eligibility for compensation depends on the itinerary, operating carrier, jurisdiction and disruption cause. Keep booking records and delay/cancellation evidence, then verify current rights with the responsible authority or an approved claims provider.
What to compare
Focus on these practical details before you continue to an external provider.
Evidence
Keep confirmations, boarding passes, notices, receipts and actual arrival times.
Claim pathway
Start with the airline or official authority; third-party claim services are optional.
No guaranteed outcome
TNW does not determine eligibility or guarantee compensation amounts or claim success.
Choose a destination
Open a country guide for destination-specific planning. Confirm time-sensitive rules, availability and final prices with the relevant provider or official authority.
South Africa
Passenger-rights context and disruption-claim preparation for trips involving South Africa.
Read the South Africa guideBrazil
Passenger-rights context and disruption-claim preparation for trips involving Brazil.
Read the Brazil guideFrance
Passenger-rights context and disruption-claim preparation for trips involving France.
Read the France guideJapan
Passenger-rights context and disruption-claim preparation for trips involving Japan.
Read the Japan guideThailand
Passenger-rights context and disruption-claim preparation for trips involving Thailand.
Read the Thailand guideAustralia
Passenger-rights context and disruption-claim preparation for trips involving Australia.
Read the Australia guideIndependent planning contextWe explain what to compare before you leave the site.
Provider completes the bookingPayment, availability, changes and cancellations are handled by the selected provider.
Verify changing detailsRules, prices and availability can change, so confirm them before purchase or departure.
Build the rest of your trip
Connect this decision with the parts of the trip that affect timing and total cost.